{"id":1604,"date":"2023-09-15T00:11:07","date_gmt":"2023-09-15T00:11:07","guid":{"rendered":"https:\/\/lucentitsolutions.com\/windigosigns\/?page_id=1604"},"modified":"2024-11-19T07:09:14","modified_gmt":"2024-11-19T07:09:14","slug":"warranty","status":"publish","type":"page","link":"https:\/\/lucentitsolutions.com\/windigosigns\/warranty\/","title":{"rendered":"Warranty"},"content":{"rendered":"\t\t
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Hardware Limited Liability Warranty:<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\tThank you for purchasing our wind release sign brackets. We\u00a0are confident that you will be satisfied with its performance, and we want to\u00a0assure you that our product is covered by a one-year limited liability warranty.\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\tOur limited liability warranty covers full replacement or\u00a0replacement parts for\u00a0your wind release sign brackets in the event of any manufacturing defects or\u00a0malfunctions that occur within the first year of use. If you experience any\u00a0problems with your brackets during this time, please contact us immediately to\u00a0arrange for a replacement part.\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\tIt is important to note that our warranty does not cover any\u00a0damage caused by external factors such as accidents, misuse, or improper\u00a0installation. In addition, we are not responsible for any damage caused by\u00a0falling signs, falling light poles or other objects, including damage to your\u00a0property or personal injury.\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\tWe do recognize that there are certain situations that are\u00a0beyond our control, such as high winds from microbursts, thunderstorms, hail,\u00a0lightning damage, hurricanes, tornados, etc. As such, we have included an act of\u00a0god clause in our warranty. This means that in the event of extreme weather\u00a0conditions or other natural disasters, we will not be liable for any damage\u00a0caused to your sign hardware, sign graphics, any other property or personal injury. High\u00a0wind speeds can be unpredictable on signage attached to light poles or walls\u00a0including\u00a0wind gusts, circulating winds and forces of mother nature. Damage caused by wind speeds and wind gust in excess of 45 MPH in your area are considered\u00a0excessive and not covered by the limited liability warranty. This damage includes and is not limited to light poles, hardware, sign boards, sign graphics, property\u00a0damage and personal injury. Damage to sign boards and graphics are not covered\u00a0in the limited warranty.\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\tIt is important to us that you are fully satisfied with your\u00a0wind release sign, and we stand behind our product with this limited liability\u00a0warranty. If you have any questions or concerns about your warranty or your\u00a0wind release sign, please do not hesitate to contact us. We are committed to\u00a0providing you with excellent customer service and ensuring that you are\u00a0completely satisfied with your purchase.\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\tIn order to take advantage of this warranty, you will need\u00a0to provide proof of purchase and a description of the problem that you are\u00a0experiencing. Please send photos \/ videos and an explanation of any damage. We\u00a0will then work with you to determine the appropriate replacement part and\u00a0arrange for its delivery. Shipping fees may apply.\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\tThank you again for choosing our sign products. We hope\u00a0that it will provide you with many years of reliable service, and we are\u00a0confident that you will be pleased with its performance. If you have any\u00a0further questions or concerns, please do not hesitate to contact us.\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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We understand that high wind conditions can be a concern for\u00a0our customers when using our wind release sign. Therefore, we have created a\u00a0separate section in our limited liability warranty that specifically addresses\u00a0this issue.<\/p>

High wind conditions can cause damage to any outdoor fixture, including our wind release sign. While our sign is designed to withstand normal weather conditions, it is important to take extra precautions during high winds. We recommend that you take the following steps to minimize the risk of damage:<\/p>

Secure the sign properly: Make sure that the wind release\u00a0sign is installed correctly and securely. Check that all hose clamps, ratchet\u00a0straps, bolts and nuts are tightened properly and that the sign is properly\u00a0anchored to its mount and secured to the light pole correctly.<\/p>

Inspect your light poles prior to ordering and installing your wind release signs, Check for unusual ware, rust on poles, nuts, bolts, any damage, base issues like cracks, etc. or any other potential issues relating to potential weakness in the pole, base, ground, etc. Check with your light pole manufacturer for light pole strength ratings and recommendations for signage.<\/p>

Inspect the sign regularly: Regularly inspect the sign for any signs of damage, such as cracks or bends in the frame, spring damage, bent graphics,\u00a0loose nuts and bolts. If you notice any damage, stop using the sign immediately\u00a0and contact us.<\/p>

In the unlikely event that your wind release sign does sustain damage during high wind conditions, please contact us immediately at sales@windigosigns.com. We will work with you to determine the best course of action and provide you with replacement parts as needed.<\/p>

We hope that this section of our warranty provides you with\u00a0the information you need to use your wind release sign safely and effectively\u00a0in high wind conditions. As always, if you have any questions or concerns,\u00a0please do not hesitate to contact us. We are committed to ensuring your\u00a0complete satisfaction with our product.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

Hardware Limited Liability Warranty: Thank you for purchasing our wind release sign brackets. We\u00a0are confident that you will be satisfied with its performance, and we want to\u00a0assure you that our product is covered by a one-year limited liability warranty. Our limited liability warranty covers full replacement or\u00a0replacement parts for\u00a0your wind release sign brackets in the […]<\/p>\n","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-1604","page","type-page","status-publish","hentry"],"yoast_head":"\nLight Pole Signs | Product Warranty Information<\/title>\n<meta name=\"description\" content=\"Find Light Pole Signs product warranties.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/lucentitsolutions.com\/windigosigns\/warranty\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Warranty\" \/>\n<meta property=\"og:description\" content=\"Find Light Pole Signs product warranties.\" 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